Managed service
Managed IT 360°
Enterprise-grade IT for SMBs — without the enterprise headcount.
Most organisations run on ad-hoc IT until something breaks. Managed IT 360° replaces firefighting with proactive operations: monitoring, patching, backup verification, security hygiene, lifecycle management, and clear documentation — delivered as a contract with SLAs and predictable monthly spend.
Micro–medium (1–100 staff)Windows · macOS · Linux · mobileMicrosoft 365 · Google Workspace · AzureCybersecurity includedSLAs + optional 24/7
Stability, security and clarity for your entire IT stack.
Best suited for
- • Businesses outgrowing “friend-of-the-business” IT support
- • Teams with remote/hybrid staff needing secure access
- • Owners wanting clear visibility into risk, backups and uptime
- • Organisations standardising onboarding/offboarding and devices
Outcomes you can expect
- • Fewer outages and “mystery” issues
- • Faster onboarding & offboarding of staff
- • A clear picture of risks and priorities
- • Documented environment instead of “in someone’s head”
- • Predictable monthly operations and accountability
Plans & pricing
Exact pricing depends on your environment, risk profile and SLAs.
Starter
from $79/user/mo
Micro teams (1–5 staff)
- • Endpoint monitoring & patching (Windows/macOS)
- • Baseline security hygiene (MFA, device policies, AV/EDR guidance)
- • Helpdesk (business hours) + remote support
- • Backup checks (where applicable) + monthly summary
Growth
from $119/user/mo
Growing teams (5–20 staff)
- • Everything in Starter
- • Identity & access governance (joiner/mover/leaver process)
- • Device lifecycle & standard build (Windows/macOS)
- • Network monitoring + quarterly risk review
- • SLA response times
Premium
from $159/user/mo
Multi-site / higher-risk (20–100 staff)
- • Everything in Growth
- • Security uplift roadmap + continuous hardening
- • Backup/DR testing + incident readiness
- • After-hours coverage options
- • Executive reporting and compliance support where needed
Next step
Send a short summary of your current setup (number of staff, devices, sites, cloud platform, any known pain points). We’ll come back with a recommended plan, onboarding steps and a clear scope.
Contact us →